There are two basic routes some companies seem to be following when restructuring with AI.
- Using skilled subject experts to teach their AI models and then replacing them with less skilled (lower paid) staff to stay and use the AI and training them as they would need to increase their skillset
- Using less skilled/outsourced services to teach their AI models and employing multi-skilled more experienced staff to stay and use the AI
Neither of them are great ideas as you need quality input as well as quality AI ‘Operators’. The focus is on short term financial wins and the fact that they’ve been overpromised what AI can do.